Terms and Conditions
1. Introduction
Welcome to Shorty’s Seafood. These Terms and Conditions govern your access to and use of our website, digital catalog, and the purchase of our gourmet frozen seafood products across the USA and Canada. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our services.
2. Eligibility & Account Responsibilities
You must be at least the age of majority in your state, province, or territory of residence to purchase products from us.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and password. You agree to accept responsibility for all activities that occur under your account.
3. Product Availability & Pricing
All gourmet seafood products (including Black Tiger Shrimp, Breaded Shrimp, and White Shrimp varieties) are subject to availability.
We reserve the right to limit the quantities of any products or services that we offer. Prices for our products are subject to change without notice.
We make every effort to display as accurately as possible the colors, descriptions, and images of our products, but we cannot guarantee that your device’s display will accurately reflect actual item appearances.
4. Shipping & Delivery (USA & Canada)
We ship our premium frozen seafood items across designated regions in the USA and Canada.
Shipping times and delivery fees calculated at checkout may vary based on your location and chosen shipping method.
Because our products are perishable frozen goods, customers are responsible for providing accurate shipping addresses and ensuring someone is available to receive the shipment upon delivery.
5. Return & Refund Policy
Due to the perishable nature of gourmet frozen seafood, we generally do not accept physical returns.
If your order arrives damaged, spoiled, or incorrect, please contact us immediately at order@shortysshrimp.com or call +1 (920) 391-5754 within 24 hours of delivery with photographic evidence, and our support team will evaluate and process a replacement or refund where applicable.
6. Intellectual Property Rights
All content included on this website—including text, graphics, logos, images, digital catalog layouts, and code—is the property of Shorty’s Seafood and is protected by international copyright and intellectual property laws. Unauthorized use, reproduction, or redistribution is strictly prohibited.
7. Limitation of Liability
Shorty’s Seafood shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or consumption of products purchased, beyond the actual amount paid by you for the specific product(s) in question.
8. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: order@shortysshrimp.com
Phone: +1 (920) 391-5754
Service Area: USA & Canada